Frequently Asked Questions

Participation

• Do I have to participate in the laptop program?
• Can I purchase a discounted laptop through Augusta University?
• What if I already own a laptop computer?

Hardware/Software

• What type of laptops will be offered?
• What are the minimum specifications for program laptops?
• What operating system and software will be included?
• How do I get a copy of Microsoft Office or the operating system for my laptop?
• Will Augusta University provide all of the software that I can access in the computer labs?
• Will the laptops purchased through our partner program have a warranty?
• What about protection against accidental damage for my Dell or Apple laptop?
• What about theft or fire insurance?
• What do I do if my laptop breaks?
• What is the URL to purchase student ResponseWare Licensing?
• What is my school code?
• What if I have problems with the ecommerce site?
• Cost
• Is there a charge for having my laptop repaired at the Service Desk?

Ordering Information

Visit our partner's sites,AppleandDell, to see at least two models for you to choose from that meet theminimum specificationsrequired.

Network and Security